Accounting Executive

Position Description : Accounting Executive
Division : Finance
Primary report to : Assistant Accounting Manager
Secondary report to : Accounting Manager
1. Key Responsibilities
  • Data entry and closing of monthly accounts.
  • Process and prepare supporting documentation for payments.
  • Update bank reconciliation and cash flow forecasts daily.
  • Assist in preparation of reports.
  • Assist in audit and tax matters.
  • Assist in administrative duties, such as filing, facilitate and arrange for signing of documents.
  • Any ad-hoc assignments as and when required by the management.
2. Required Skills
  • Good understanding and knowledge of accounting principle especially in double entry
  • Good interpersonal, communication and technical skills to execute assignments, raise and communicate issues or recommendations effectively and work cross functionally.
  • High integrity and excellent work ethics, with strong sense of responsibility, commitment and discipline.
  • Self-motivated, pro-active and able to work independently in a fast-paced and demanding environment, within tight deadlines.
  • Analytical and problem-solving skills, good team player, willing learner and meticulous with an eye for detail.
  • Possess the relevant traits and able to display the Core Values expected of all employees, namely: Going Beyond Expectations, Transparent Communication, Never Ending Innovation and Positive Attitude.
3. Required Qualifications
  • A professional qualification (i.e. ACCA, CA, etc.) or Degree in Accountancy/Finance.
  • Preferably with 2-3 years relevant work experience.
  • Outstanidng knowledge of MS Office and MYOB is an added advantage
4. Objective
  • Ensure reporting deadlines (internal and external) are met.
  • Ensure effective and efficient communication with the Finance Team, especially on financial reporting matters.
5. Meetings & Communication
  • Daily Huddle with Finance Team.
  • Weekly review meetings with Finance Team.
  • Monthly review meetings with Finance Team.
6. Reports
  • Weekly reporting to Assistant Finance Manager
  • Monthly Reporting
7. Communication Protocol
  • Communicate any relevant issues or updates directly to your primary report
  • If unsure of whether an issue warrants reporting, communicate anyway.
  • Communicate all urgent issues verbally first, via whatsapp and followed up by an email if necessary.
  • Do not send email only to any team member on any urgent issues.

Business Controller

Position Description : Business Controller
Division : Finance
Primary report to : Group Financial Controller
Secondary report to : Group CFO
1. Key Responsibilities
  • Preparing projections, budgets and business plans for the Group and it’s affliated companies, including consolidation and cash flow forecasts.
  • Review and improve internal controls and procedures for the Group and it’s affliated companies.
  • Provide strategic financial support to the Group and it’s affliated companies to ensure that all opportunities for cost containment are identified and fully exploited.
  • Perform financial analysis on the performance for the Group and it’s affliated companies.
  • Prepare pricing/costing on products for the Group and it’s affliated companies.
  • Support reporting requirements (templates, formats, etc.) of the Group and it’s affliated companies.
  • Ad-hoc reporting, including (inter-alia) market surveys.
  • Support Group Finance Team on communication with stakeholders, especially on matters under the Finance function.
2. Required Skills
  • Strong understanding and knowledge of accounting, tax, corporate secretarial rules and regulations under the local regime.
  • Good interpersonal, communication, planning, managerial and technical skills to execute assignments, raise and communicate issues or recommendations effectively and work cross functionally.
  • High integrity and excellent work ethics, with strong sense of responsibility, commitment and discipline.
  • Self-motivated, pro-active and able to work independently in a fast-paced and demanding environment, within tight deadlines.
  • Excellent leadership, analytical and problem-solving skills, good team player, willing learner and meticulous with an eye for detail.
  • Possess the relevant traits and able to display the Core Values expected of all employees of the Group, namely: Going Beyond Expectations, Transparent Communication, Never Ending Innovation and Positive Attitude.
3. Required Qualifications
  • A professional qualification (i.e. ACCA, CA, etc.) or Degree in Accountancy/Finance.
  • Audit experience is required.
4. Objective
  • Ensure projections, budgets and business plans for the Group and it’s affliated companies are prepared accurately and within deadlines.
  • Ensure pricing/costing on products for the Group and it’s affliated companies are prepared accurately and within deadlines.
  • Ensure effective and efficient communication with stakeholders, especially on matters under the Finance function.
  • Ensure financial analysis on the performance for the Group and it’s affliated companies are done effectively and within deadlines.
  • Contribution to company’s growth and profitability.
5. Meetings & Communication
  • Daily Huddle with Finance Team (Controlling, Accounting (including Tax), Busines Intelligence, Legal & Compliance and Underwriting).
  • Weekly review meetings with Group CFO and Group FC.
  • Monthly review meetings with Country CEO and Group CXO.
  • Quarterly Strategy meetings with senior Finance Heads.
6. Reports
  • Weekly reporting (Finance Pack and Underwriting Pack) to Group CFO.
  • Bi-weekly Reporting Pack for shareholder meetings.
  • Monthly Reporting Pack.
  • BOD Pack for Quarterly BOD meetings.
7. Communication Protocol
  • Communicate any relevant issues or updates directly to your primary report
  • If unsure of whether an issue warrants reporting, communicate anyway.
  • Communicate all urgent issues verbally first, via whatsapp and followed up by an email if necessary.
  • Do not send email only to any team member on any urgent issues.

Senior Business Analyst

Position Description : Senior Business Analyst
Division : IT
Primary report to : Chief Technology Officer / Product Manager
Secondary report to : Chief Operations Officer
1. Profile of Individual
  • 3 – 5+ years of experience as business analyst preferably from the Digital industry
  • Candidates from the Digital, Insuretech or Fintech industry would be preferred
  • Strong track record of product development and delivery in an Agile or Lean based environment
  • Keenness to explore innovative new technologies to solve business problems or create new business opportunities.
  • A strong communicator, facilitator, collaborator and team player.
  • Ability to challenge traditional processes and identify opportunities for automation
2. Required Skills
  • Proven experience in business analysis.
  • Experience in building innovative digital products from concept to launch
  • Attention to detail, analytical skills and strong problem-solving aptitude
  • Experience with Agile development practices is preferred
  • Ability to manage multiple, concurrent projects, tasks and activities
  • Experienced in requirement gathering, defining process flows and able to craft out detailed user stories.
  • Experienced in facilitating UX design, creating mock-ups and wireframes of design.
  • Ability to effectively interface with staff at all levels.
  • Exceptional communication, teamwork and influencing skills that foster a collaborative and continuous-improvement environment.
  • Excellent facilitation and organizational skills.
  • Strong critical / analytical thinking and problem-solving skills.
  • High energy level, adaptive and a strong team player with a good work ethic.
3. Required Qualifications
  • Bachelor’s degree in computer science or related technical discipline.
  • Experience with Agile methodologies and Lean methods of development and development tools such as Jira, Trello etc.
  • Relevant Business Analysis certifications would be a major advantage
  • Working knowledge of a variety of technologies and platforms, web and mobile
4. Objective
  • Help shape the future of AmTrust Mobile Solutions by helping to build a Digital  Insuretech company.
  • Bridging the gap between business and technology and understand the technologies that drive our business
  • Owning, prioritizing and refining the product backlog, in line with strategic vision
  • Ensure Tech team operates efficiently by providing clarification on requirements and user stories
  • Capture existing business requirements while anticipating future needs based on industry trends
  • Challenge and improve existing business process in order to increase automation
5. Key Responsibilities
  • Collaborate with departments to identify, document and communicate business needs and provide IT solutions.
  • Plan, elicit, capture, analyze and validate business, functional and technical requirements.
  • Facilitate requirements elicitation sessions and walkthroughs with business and IT
  • Perform current state analysis of existing business systems, applications and functions.
  • Produce timely and high quality requirements-related work products, including requirement specifications, process flows, mock-ups and wireframes.
  • Answer questions and clarify requirements for projects and enhancements during the estimation process.
  • Plan, facilitate and execute system / functional testing and UAT for projects and enhancements.
  • Become deeply immersed and knowledgeable about core business functions, processes and workflows associated with assigned business areas and projects.
  • Understand the relationships, dependencies and impact of neighbouring business functions.
  • Understand core systems, applications and technical platforms.
  • Document, analyze and assess current business processes and underlying systems / applications.
  • Evolve into a subject-matter expert who can easily liaise between IT and other departments.
  • Collaborate with other departments and IT to develop business cases associated with new project requests.
6. Meetings & Communication
  • Daily stand ups with internal team and vendors
  • Weekly/Biweeekly backlog grooming and retrospective meetings
  • Monthly review of group roadmap for prioritization
  • Quarterly review and update of product/technical strategy
  • Annual strategy planning meeting.
7. Reports
  • Real time updates of initiatives, issues via Trello/Jira boards and/or physical AGILE wall
  • Provide input to PMO team for program reporting
8. Changes & Benefits Expected
  • Take ownership of all Digital initiatives
  • Help CTO and Product Managers drive technology refresh for the group
  • Manage implementation of Future Operating Model (FOM)

Senior Product Manager

Position Description : Senior Product Manager
Division : IT
Primary report to : Chief Technology Officer
Secondary report to : Chief Operations Officer
1. Profile of Individual
  • Minimum 5 – 8 years of working experience in a Product/Technical/Engineering leadership role, preferably from the Digital, Insuretech or Fintech industry.
  • Strong track record of product development and delivery in an Agile or Lean based environment
  • Keenness to explore innovative new technologies to solve business problems or create new business opportunities.
  • A strong communicator with ability to influence key stakeholders
  • Ability to challenge traditional processes and identify opportunities for automation
2. Required Skills
  • Proven experience in product management
  • Experience in building innovative digital products from concept to launch
  • Experience with Agile development practices is preferred
  • Ability to balance customer needs with business priorities and articulate the rationale behind decisions for prioritization of a product roadmap
  • Outstanding sense and strong curiosity for business opportunities as well as the ability to develop them both strategically and operationally
  • Result-oriented working style and an entrepreneurial spirit
  • Excellent communication, interpersonal and negotiation skills
  • Strong analytical skills, attention to detail, strong communications skills, problem-solving skills
3. Required Qualifications
  • BSc in Computer Science, Data Engineering, Information Technology, Information Systems Engineering, Business Information Systems or related field
4. Objective
  • Help shape the future of AmTrust Mobile Solutions by helping to build a Digital  Insuretech company.
  • Bridging the gap between business and technology and understand the technologies that drive our business
  • Owning, prioritizing and refining the product backlog, in line with strategic vision
5. Key Responsibilities
  • Working hands-on and thus taking the lead in all things product related
  • Work with Business analysts to write user stories
  • Monitoring, measuring and evaluating success of rolled out features and iterate as needed
  • Working with stakeholders in the organization to gather their support and deliver on their needs
  • Utilize Agile and Lean techniques to deliver key features quickly
  • Provide updates on project progress to all stakeholders on a timely basis
  • Gather and clarify requirements from stakeholders on new features or products
  • Foster innovation culture within the Product and Tech teams
6. Meetings & Communication
  • Daily stand ups with internal team and vendors
  • Weekly/Biweeekly backlog grooming and retrospective meetings
  • Monthly review of group roadmap for prioritization
  • Quarterly review and update of product/technical strategy
  • Annual strategy planning meeting.
7. Reports
  • Real time updates of initiatives, issues via Trello/Jira boards and/or physical AGILE wall
  • Provide input to PMO team for program reporting
8. Changes & Benefits Expected
  • Take ownership of all Digital initiatives
  • Help CTO drive technology refresh for the group
  • Manage implementation of FOM
  • Establish and manage product roadmap for Group
  • Break current deadlock in ability to deliver technical solutions

Assistant Underwriting Manager

Position Description : Assistant Underwriting Manager
Division : Underwriting
Primary report to : Underwriting Manager
Secondary report to :
 
1. Key Responsibilities
Assist the Underwriting Manager in the following:

  • Assessing documents to identify the level of risk considering underwriting factors and related information and making an effective assessment.
  • Carefully drafting and reviewing the insurance policies, forms, applications and pointing out any discrepancies.
  • Discuss and agree the insurance terms, policies conditions and pricing with the clients, insurers and reinsurers and brokers.
  • Maintaining an elaborated and correct documentation of the decisions taken and policies underwritten.
  • Identify opportunities to improve customer experience and reduce underwriting and operational costs.
  • Manage book of business to achieve desired underwriting profitability.
  • Oversight of underwriting compliance to regulations and market practice ensuring incompliance with Central Bank.
  • Ad Hoc Task required and relates to underwriting implementation within the country
2. Required Skills
  • A good analytical skill is a must as need to scrutinize credit ratings, driving records, comparison of similar policies with meticulous eye for details.
  • Knowledge and experience in underwriting.
  • Strength of character to raise and communicate issues or recommendations
  • Computer literacy in word, excel and power point
  • An appetite for growth and personal development.
  • Knowledge in reinsurance is an added advantage.
3. Required Qualifications  
  • A basic degree or part or completed professional qualification related to Insurance.
  • Professional courses involving statistics, business, mathematics, insurance, finance are highly beneficial to this position.
  • Minimum 5 years experiences in underwriting (General) with product development background.
4.  Objectives  
  • Assist in developing products, pricings and policies aligned to company’s strategic plans.
5. Meetings and Communications
  • Daily huddle in person or via phone/skype with Country Head
  • Weekly, monthly & quarterly meeting as required.
6. Reports
  • Any other ad-hoc report required from direct supervisor
7. Communication Protocol
  • Communicate any relevant issues or updates directly to your primary report
  • If unsure of whether an issue warrants reporting, communicate anyway.
  • Communicate all urgent issues verbally first, via whatsapp and followed up by an email if necessary.
  • Do not send e-mail only to any team member on any urgent issues.

Claims Executive

Position Description : Claims Executive
Division : Operations
Primary report to : Operations Manager
Secondary report to : Country CEO
1. Key Responsibilities
  • Manage Claims (Backend) by confirming coverage and policy information.
  • Manage daily Claims Call queries which includes 1st level escalation management in a composed manner.
  • Ability to respond to e-mail and written request from customer in accordance to companies operating procedure within the stipulated turn around time.
  • Maintain and negotiate loss settlement amicably with program subscribers.
  • Conduct in-house investigation by taking recorded statements, ordering police reports, reviewing repair estimates, securing relevant pictures and evidences, etc.
  • Flair in writing and composing to Regulatory bodies or customers on claims queries.
  • Maintain compliance with local Fair Claim Practices Act or rules and internal instructions.
  • Keep Operations Manager advised of significant developments in claims.  Prepare required reports and other notices in a timely manner.
  • Be familiar with and comply with all applicable provisions of companies Employee Handbook.
  • Daily Huddle with Team Lead and Ops HOD
  • Daily Report Extracted from company Operating System.
2. Required Qualifications
  • Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma , Bachelor’s Degree, Post Graduate Diploma or Professional Degree in any field within minimum 3 years experience in claims handling.
  • At least 2 years experience in customer relation handling (Contact Center preferred)
  • Knowledge of loss settlements and ability to negotiate settlement of claims in a timely and reasonable fashion.
  • Good outsource vendor management skills
  • Computer literacy in Microsoft Word, Excel and Power Point.
    Must possess good command in written and spoken English and Bahasa Melayu
  • Proficiency in Mandarin will be an added advantage
  • Strong and proven problem solving skills
  • Ability to work on 7 days, office hours in a rotating shift.
3. Meetings & Communication
  1. Daily Huddle with Operations Team
  2. Weekly review meetings with Operations Director and Country CEO.
  3. Monthly review meetings with Operations Director and Country CEO.
4. Reports
  1. Weekly reporting (Operations Director and Country CEO.
  2. Bi-weekly Reporting Pack for shareholder meetings.
  3. Monthly Reporting Pack.
5. Communication Protocol
  • Communicate any relevant issues or updates directly to your primary report
  • If unsure of whether an issue warrants reporting, communicate anyway.
  • Communicate all urgent issues verbally first, via whatsapp and followed up by an email if necessary.
  • Do not send email only to any team member on any urgent issues.

Mobile Devices Technician

Position Description : Mobile Devices Technician
Division : Operations
Primary report to : Operations Manager
Secondary report to : Regional Logistic Manager
1. Key Responsibilities
  • Perform routine inspection, testing, and repair of smart phones and other mobile devices.
  • Accurately document repairs and parts information on repair tracking documents / work orders and in point of sale computer tracking system.
  • Perform high quality repairs and refurbishment of electronic devices: phones/tablets/laptops/GPSs/ etc.
  • Monitor parts inventories and inform management of status.
  • Dismantle old electronic devices for OEM parts.
  • Interact with customers as needed, providing exceptional customer service.
  • Examine cellphone unit and observe operation until an initial suspicion is developed to open up the unit and perform further checks using electronic hand tools and prescribed testers.
  • Ensure that all pertinent repair and testing tools and appliances are in proper working condition.
  • Determine parts to be replaced and provide cost estimates to the client prior to starting any work.
  • Update client on the progress of troubleshooting and append initial cost estimates when necessary.
  • Read and translate repair documents and videos. Share experiences and learning’s with other technicians throughout the company via online forums and electronic media.
  • Attend training courses on new developments in cellular telephony and technologies.
  • Performs other duties as required by management,
2. Skills / Qualification
·         Honesty and Integrity – the number one requirement for the job

·         MUST have iPhone & Android and/or iPad repair experience

·         Enjoy working on electronic gadgets — we will train you on the procedures and processes.

·         Passion for working with electronic gadgets!! Positive personality!

·         Reliable and timely — strong work ethic

·         Strong focus on quality repairs.

·         The ability to read, write and communicate in English in order to read and comprehend assembly manuals and process documentation.

·         Oral and written communication proficiency.

·         Troubleshooting and assembly skills.

·         Basic computer skills.

·         High School diploma or GED/equivalent certification required.

Nice-to-Have Skills:

  • Experience with PCs in a Windows operating system, basic MS Office packages and web based applications.
  • Assembly and cosmetic mobile device refurbishment experience.
  • Android OS and game system repair experience a plus.
  • Surface-mount soldering experience a huge plus.

APPLY NOW

Email your CV to hr@amtrustmobilesolutions.com.my